About the Science Hut...

  • Who we are...

    We are a niche store specializing in STEM products for all ages that illustrate or teach amazing scientific concepts. Our team includes qualified scientists with abundant industrial and academic teaching experience, which helps to ensure that we curate only the best scientific products for you!

  • Our mission...

    We aspire to promote scientific knowledge and inspire the upcoming generation of scientists, engineers, and innovators. We envision a world where less time is spent scrolling on mobile phones and, instead, dedicated to acquiring valuable knowledge while enjoying the process.

  • Our promise to you...

    We promise to supply you with high-quality products at competitive prices. Additionally, we guarantee the best in customer service—whether you have a pre-purchase question about a product, an inquiry about your delivery, or wish to make a complaint, we will respond promptly and courteously.

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Customer reviews

Thanks to all who have taken the time to write a review. We measure our success against good customer feedback and use all less than 4-star reviews to help guide us in improving our products and customer service.
Based on 517 reviews
The Science Hut
Mike Howard
Best Customer Support there is!

I've used this store to buy electronics kits for the last few months now, I really enjoying building them, it's a hobby I enjoy very much, so I'm delighted to have found this store. They have a really finely curated selection of electronics kits and other science-based products for all ages, from 3-100. The customer service here is amazing. A response is guaranteed within 24 hours, but I've always had a response to my questions same day. The agents are so friendly, courteous, and go above and beyond to ensure you are taken care of and are satisfied with the response. Unlike many other stores or Amazon where you just get generic copy-and-paste responses to your questions that don't actually provide the information you're seeking, the ScienceHut team really know a lot about the products they sell and can answer any question about them. They have a technical team to support technical questions and help troubleshoot issues you might be having. They have a great free blog that is regularly updated with useful information. They keep you posted with shipping information while your orders are in transit... what more can I say, other than this store comes with my highest recommendation. Thanks for all the ongoing support, and looking forward to my next delivery! Mike

Hi Mike, thanks so much for taking the time to write this fantastic review, we really appreciate it! We're delighted that you're happy with our level of customer support, we do aim to please with every customer interaction. Our product procurement team are currently evaluating another 10-20 products that should hit our store this summer, so do keep an eye on our collection if you're looking for new electronics kits! Best Regards

The Science Hut
Gary Gentile
First time

So far I have only purchased one kit from this company. I got the kit assembled and ran into an issue with a 3rd party’s web server. I wrote to the Sciencehut and explained the issue. WOW, I got a reply in just a about an hour. They duplicated my problem in their lab and formulated a solution to the issue I was having They had my problem solved in 2 days. Customer service like this is so rare these days and the Sciencehut puts everyone else to shame in this aspect of business. I am very proud to recommend the Sciencehut for all your kit building needs.

Guys, it has been a real pleasure doing business with you. My only dilemma now is which kit do I order next.

Wow, thanks for this amazing review, Gary; the team are really chuffed with it! It was our pleasure assisting you in resolving the issue and thanks for your patience while we worked through it together. We're always just an email away if there's ever anything else we can help you with. Best regards :)